Improve training, boost customer satisfaction, and resolve disputes
Save time and reduce risk by automating number management and provisioning
A simple, compliant and affordable voice recording solution
Built for Microsoft Teams, Clobba VR delivers call recording features at an acceptable price. It’s typically used for compliancy, training and monitoring or dispute resolution ensuring the highest levels of customer service levels (Especially when used alongside other productivity tools available in the Clobba suite.). Installed on your Microsoft Teams tenant servers means you retain full rights of ownership with the recorded calls remaining in your environment. Recorded users must have a Microsoft Teams Phone System licence allowing for the recording of inbound, outbound, internal, federated and conference calls.
Clobba VR offers a recording solution that enables a range of functionality that is otherwise unavailable in Microsoft Teams. From monitoring the quality of your calls to resolving disputes and protecting your employees from abuse, Clobba VR can make a difference.
Key Features
- Play back calls or download for review or sharing
- Pause and resume recording when taking financial transactions
- ‘Silent monitoring’ of active calls for team leaders
- Know which employees need extra training
- Easier to resolve disputes and protect employees from abuse
- Intuitive browser-based interface with easy search and identification of calls
- User-defined retention and storage of recorded calls
- You specify the retention period of recorded calls avoiding unnecessary and costly storage
Clobba VR
Clobba VR is part of the Clobba suite of tools providing insights into Microsoft Teams
Clobba and its modules tell you just about everything you need to know about Microsoft Teams, from headset usage to DID number management.
The core reporting and analytics of the Clobba application are supported by five add-on modules that broaden its scope.
Clobba VR, our voice-recording solution, can function as a standalone application.
Click any logo to find out more about each module
